FAQs

Below is a list of frequently asked questions by visitors while on tour

If you need any other information, please refer to these frequently asked questions to get more information!

How do I pay?

To make payments through our website we accept MasterCard, Visa, Western Union, Bank Transfer.

How do I organise my Visa?

Please contact the relevant local embassy, or visit a travel agent, to organise your visa/s.

Once I have booked, can I amend my booking?

We’re more than happy to accommodate you on a different date, or at a different time as long as we have the availability. To make a change, please contact directly to us via email or phone as mentioned.

How can I book a tour?

In order to book any tour, you just need to select your preferred tour(s), all tour-related information is available and sufficient by different tabs, and then click “Book this tour” on our website. News Travel booking form template will automatically call trip tour name, you will be asked to fill in the existing fields. Once the form has been filled up, please click “Submit” to send you tour inquiry to News Travel for your inputs to be processed. You may also “Reset” to cancel information you have just filled up. After your booking request has been received, all necessary arrangements will be made in accordance with your inquiry. Normally, we will respond you within 1-2 business days. Confirmation message will be sent to you by email with all required details including payment terms& conditions.

How about transportation?

We’ll make sure you get everywhere on your itinerary with ease. Be it a plane, train, boat or coach bus, we’ll handle every detail and all the logistics so you can relax, have fun and enjoy the view.

We always look for the most comfortable and efficient way to get from one city to another. While you are within each city, your primary mode of transportation will be walking and/or public transportation. Make sure you bring a good pair of walking shoes!

When is the best time to have a trip to Vietnam?

There’s no wrong time to visit Vietnam. The country has a tropical monsoon climate, with the south or southwesterly monsoon dominating from May to September and the northeast monsoon from October to April. So figuring out the best time to visit Vietnam depends on which parts of the country you want to visit – unless you’re willing to be caught in a daily downpour or don’t mind fierce temperatures and high humidity.

How safe is Vietnam?

Vietnam is considered as among the safest countries to visit, however, there are increasing instances of theft in Ho Chi Minh city where snatch thieves and pickpockets on motorcycles are the worst. So the tip here is you should be vigilant all the time. You shouldn’t bring with you valuables such as expensive watches, jewelries, etc)

Any recommendations for eating in Vietnam?

As our advice, you should try food in small local restaurants, that’s the best way for you to feel the local breath in terms of food culture. Most of expensive restaurants in Vietnam quote their menu in local currency while in the middle of the range, the rates may be both in USD and VND. While choosing a place for eating, we strongly recommend you choose places which are busy and look well-scrubbed, a stick to fresh, thoroughly cooked food. Restaurants where you can see food cooked, eg: steaming bowls of noodle soup along a street tall, are often a good bet and being a lot of fun.

Is it better to use Dollars or Dong for daily expenses?

Test Despite of the fact that Vietnamese government attempts to outlaw the practice, the US Dollars still acts as an alternative currency which is almost completely interchangeable with Vietnam Dong. Many prices, especially for hotels, tours and expensive restaurants, are still quoted in USD, though you can pay in dong if you’d rather – just check what exchange rate they’re using.

For everyday expenses, we recommend you carry a mix of US Dollars cash and Vietnam Dong. For larger items or when the exchange rate works in your favour, use dollars. For cyclos, local food stalls and small purchases, it’s best to use Vietnam Dong. In either case, make sure you always have a stock of small notes so that there is no need to worry about change.

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